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Course

Communication Skills for Supporting Others in Managing Stress Webinar

Self-paced
1 credit

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Full course description

Description

This training focuses on communication skills to support others in managing stress. Participants will learn how to differentiate between responding and reacting, practice empathetic listening, and develop strategies for navigating challenging conversations effectively. Key topics include active listening, emotional regulation, and problem-solving techniques in high-stress situations.

Target Audience

This training is designed for professionals, supervisors, caregivers, and anyone seeking to enhance their communication skills while supporting others through stressful situations.

Learning Outcomes

After completing this training, you will be able to:

  1. Understand the difference between reacting and responding in communication.
  2. Utilize empathetic listening techniques to support others effectively.
  3. Apply strategies to maintain emotional balance and manage tense conversations.
  4. Navigate problem-solving discussions while fostering a sense of psychological safety.

 

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