Full course description
Description
This training introduces the Relational Outreach and Engagement Model, designed to help Community Health Workers (CHWs) build genuine connections and effectively engage clients. It covers best practices for maintaining trust, respecting privacy, and empowering clients to take ownership of their healthcare. It also emphasizes safety measures for CHWs during outreach work.
Target Audience
This training video is intended for community health workers, outreach coordinators, and public health professionals seeking to enhance client engagement and build strong, trust-based relationships.
Learning Outcomes
After completing this training, you will be able to:
- Understand the primary goal of the Relational Outreach and Engagement Model in building genuine connections with clients.
- Identify actions that can maintain or break trust, such as respecting privacy and avoiding unauthorized sharing of client information.
- Apply strategies to engage resistant clients while ensuring their dignity and rights are respected.
- Implement safety measures for outreach work, including maintaining clear communication about locations and plans.
- Empower clients by helping them establish regular care with a Primary Care Provider (PCP) and promoting self-ownership of healthcare.