Full course description
Description
This training emphasizes the essential soft skills required for Community Health Workers (CHWs), such as communication, emotional resilience, ethical behavior, and teamwork. It highlights how these skills enable CHWs to build rapport with clients, manage stress, and maintain ethical standards like transparency and confidentiality. Additionally, it showcases the importance of empathy and collaboration in improving health outcomes.
Target Audience
This training is designed for Community Health Workers, healthcare providers, and professionals involved in patient-centered care and public health initiatives.
Learning Outcomes
After completing this training, you will be able to:
- Understand the importance of communication skills in building rapport and navigating care challenges.
- Recognize the role of emotional resilience in managing stress and maintaining job satisfaction.
- Identify key elements of ethical behavior, such as ensuring transparency and maintaining confidentiality.
- Appreciate the impact of empathy and compassion in fostering patient trust and improving health outcomes.
- Embrace teamwork and collaboration with multidisciplinary teams as part of holistic care delivery.