Family planning
Course

Learn About the 2-1-1 Resource Directory

Self-paced
0.5 credits

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Full course description

Description

This training provides a comprehensive overview of the 2-1-1 helpline, emphasizing its role in connecting individuals to critical health, human, and social services. Participants will learn about the range of services offered, the operational framework, and how organizations can join the 2-1-1 database to strengthen community resources.

Target Audience

Community service providers, nonprofit organizations, and individuals interested in leveraging or supporting the 2-1-1 network.

Learning Outcomes

After completing this training, you will be able to:

  1. Explain the purpose and scope of the 2-1-1 helpline services.
  2. Identify the key resources available through the 2-1-1 database.
  3. Describe the process for organizations to join and update their information in the database.
  4. Access and utilize the 2-1-1 helpline and its online tools effectively.

 

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