Full course description
Description
This training provides a comprehensive overview of the 2-1-1 helpline, emphasizing its role in connecting individuals to critical health, human, and social services. Participants will learn about the range of services offered, the operational framework, and how organizations can join the 2-1-1 database to strengthen community resources.
Target Audience
Community service providers, nonprofit organizations, and individuals interested in leveraging or supporting the 2-1-1 network.
Learning Outcomes
After completing this training, you will be able to:
- Explain the purpose and scope of the 2-1-1 helpline services.
- Identify the key resources available through the 2-1-1 database.
- Describe the process for organizations to join and update their information in the database.
- Access and utilize the 2-1-1 helpline and its online tools effectively.