Full course description
Description
Michigan 2-1-1 is an integrated service platform connecting individuals, families, care teams, and community partners to vital health and human services across the state. With a focus on accessibility, confidentiality, and ease of use, it supports immediate needs such as food, housing, and disaster relief, while fostering long-term community resilience.
Target Audience
Individuals in need of assistance, care teams, and community partners seeking to enhance resource linkage and support systems.
Learning Outcomes
After completing this training, you will be able to:
- Explain how Michigan 2-1-1 connects residents to health and human services.
- Identify the key services and features offered by Michigan 2-1-1.
- Recognize the importance of Integrated Service Delivery (ISD) and its role in resource access.
- Discuss challenges and opportunities for improving Michigan 2-1-1’s impact.